Think about a time when you’ve gone through a complex decision process to make a major purchase such as a house or car. Did an agent work with you through the process, asking questions, understanding your unique needs, and making recommendations accordingly? Or were you presented loads of options (relevant…

When “selling” is mentioned at conference tables around the country, images of uncomfortable networking functions may emerge in professionals’ minds. An expression of fear may even be visible on many faces. Boring after-hour events full of intimidating strangers balancing cocktails and hors d’oeuvres, peering nervously around the room rarely elicit…